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Customer Service Agent Inbound Italy/International (part time)


Are you friendly, have experience in customer service, but don't feel like working in a classic call center? Then do not hesitate to apply for this part time job (20 hours/week).

Ihre Hauptaufgaben:

  • Professional customer support and advice via telephone, email and web chat (inbound)
  • Customer care on the topics of shoes, the status of orders, returns and complaints
  • Support the team in setting up and further developing our customer service software and our knowledge pool
  • Monitoring of the payment and order management processes, with the creation of invoice copies and credit notes
  • Responsible for complaint management and voucher regulations

Ihr Profil:

  • Completed school education
  • First relevant experiences in customer service
  • Good computer skills; Well versed in dealing with telephone systems, email and web chats
  • Independent, reliable and precise way of working
  • Excellent spoken and written knowledge of Italian; good knowledge of German OR English is also required
  • You are able to work from our headquater in Feldkirchen bei Graz, Austria

Das bieten wir Ihnen:

  • An uncomplicated togetherness in a creative environment and a pleasant working atmosphere
  • Training and development opportunities tailored to personal requirements
  • Numerous benefits such as a canteen, parking spaces, free tea and coffee, company doctor, discounts when buying shoes, etc.
  • For us, respect and appreciation are a matter of course when selecting employees. We are always looking for the best candidate for our company - regardless of age, gender, origin, etc.
  • The collectively agreed minimum salary for this position is € 1,798, with willingness to overpay depending on qualifications and experience


With a dynamically growing team of over 1,600 shoemakers at two locations in Austria as well as three own production facilities in Europe and India, legero united is internationally recognized as a producer of shoes for young and old. Shoes of the brands legero, superfit, Think! and Vios are developed, manufactured and sold internationally. The success is based on shoemakers who are already thinking today about tomorrow.